Customer Feedback
If you are a current customer or have used our service recently, we would appreciate your feedback. Completing this short survey will greatly assist SEI in future planning and development. Hit the submit button at the bottom when finished.
Name:
Company:
How would you rate our service to you as a customer?
1 = Poor, 2 = Fair, 3 = Average, 4 = Good, 5 = Excellent
1
2
3
4
5
When was the last time you were contacted or met with someone from management regarding our service?
Within 1 week
Within 1 month
Within 2 - 3 months
More than 3 months
Never been contacted by management
What was the primary reason you chose Security Engineers, Inc.(SEI) for your security needs?
Quality service reputation
Experienced Management
Capabilities to meet my needs
Location of Office (s)
Additional services available as needed
Confidence in their ability
Pricing and Value
What do you like about our company or service?
Is there anything you dislike about our company or service?
Will you use our service for future security needs?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
If not or not sure, what is your primary reason?
No longer need security service.
Closing location
Looking for better price.
Service did not meet expectations.
A dispute could not be settled satisfactorily.
Would you recommend our service or company to someone else?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Is there anything we can do to improve your experience with our business in the future?
Any additional comments or questions:
* Indicates field is required.